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Neighbour
Joined 4 years ago
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Cannot call customer service
Hi! I cannot receive or make phone calls with my prepaid plan. It has been so since I got the card a month ago. I have managed by using mobile data and text messages but it would of course be great to at least be able to call the customer service. Especially since I cannot top up without having my international credit card manually verified by an agent, so I have no working phone right now. How can I get in touch with customer services? The chat is a bot and cannot help me (the business section seems to have a real human chatting but not the private due to holidays). Is the only option to open a Twitter account (they seem to be quick replying there)? Thank you!Solved4.5KViews0likes3Comments