TELUS Neighbourhood

LPelkey · 05-28-2021

We have 2 WEB6000Q extenders - which we are/were using to extend our WIFI for OPTIK TV.All of sudden a few weeks back the 2 TVs attached to each of the Extenders will no longer receive sufficient WIFI signal to run OPTIK TV and PVR. So we are looking...

LPelkey · 05-14-2021

Starting this week, our 2 wireless STB are showing red wireless link lights, the wireless STBs are suppose to sync with TELUS extenders. Tried a bunch of restarting of STBs and extenders, a full system resync, and finally after spending 2hrs on the ...

LPelkey · 05-13-2021

Not sure how long to leave the Gear ICON before trying another restart of the wireless OPTIK TV box? Probably been 30 minutes or more now? Anyone

LPelkey · 05-17-2021

Our home seems to be very unfriendly for wireless (lots of issues when we were on SHAW as well) - The extender was placed in the living room so that it could cover the bedroom/TV which is right above (1flr). It is so odd as it was all working great ...

LPelkey · 05-14-2021

Thanks very much - got past this - and then each of the wireless STB showed red wireless link light - so we spent 2hrs on the phone with TELUS troubleshooting - finally got the 2 wireless boxes a green link light - TELUS ran monitoring for a few minu...

TELUS Neighbourhood

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We have 2 WEB6000Q extenders - is there a way to tell what devices are connected to which Extender

Wireless STB show red link light

Optik TV wireless box shows gear Icon and progress bar but never finishes

Re: Wireless STB show red link light

Re: Optik TV wireless box shows gear Icon and progress bar but never finishes