I'm sorry to hear that you've had difficulty in getting the help that you need in regards to the new fibre services. I was able to check with our tech support team and they advised me that you currently have a managed fibre connection which is actual...
Hello,
In order to have access to the remaining static IP's you would need to connect a switch to port #1 of the ONT which will then allow you to have more devices connected to be setup for a static IP. The IP's are done via MAC reservation and are...
Hello Stephen,
I'm sorry to hear that you've had a horrible experience when calling in to get technical support assistance, however I am glad to see that your devices were properly setup for static IP's. In regards to your previous questions, I do ...
Sorry to hear that you've had difficulty in getting this working again. Here are some basic email guidelines on how to setup telus.net email accounts.
Incoming mail server: imap.gmail.comEncryption method: SSL/TLSPort: 993Outgoing mail server (SMTP...
Hello Dan,
Sorry to hear that you've had difficulty in getting the help that you need. I'll be happy to get you in touch with an expert to resolve any issues and answer any questions that you may have.
Please send me a private message with your b...
