I don't have the media box, I only use browser. I actually did have problems with both Chrome and FireFox due to security warnings. I ended up just using Microsoft Edge (Windows)
I just changed channels in August online. I was never charged a fee for the swap on my September bill. Ive also never heard of any charge for channel changes, nor did one display in the online order shopping cart. I took a look at the automated email...
Sounds like it's worth calling into tech support to have them troubleshoot the equipment with you as that's not normal behaviour. Optik TV: 310-MYTV (6988) and follow menus to repair.
Customers that had the calling feature DND would manage it through the automated Telus Call Management Assistant at 310-8682. For customers with the feature added, set up can only be done from the home landline. DND is option 2 from the main menu. ...
Hey, Reneeaz! I have the subscribed view on at home, and my sub view stays on all the time. I've not had it revert automatically, even after unplugging from the power source. To clarify, are you using the below method to filter subscribed channels?...
