oh thats true they give out freebies rebates after they cant give you what you want I always asks for credits like free video on demand, I remember calling like for 3days and each rep has given me 5 video on demand credits-
You should have asked for a manager mine got upgraded with no extra charges a small TV isnt 4k coz you need a BIGGER screen so you ca see the difference the bigger the screen the larger the pixels it makes no sense if your tv is small and youre runni...
