I like how they suggest to reboot...ya sure, all tech support says do that first. It is a known issue but do a reboot and go away? I did the channel change and same issue. Why promote a feature and then not support it with a fix.
The reason they can’t offer it to the neighbours is because of the old copper wire. Yes you have it, but not enough good cable to give to the area. They aren’t spending money on old copper. Only way your area will get more services is when they place...
