If you think they are professionals installing this equipment, you are very wrong. I worked for a sub-contracted company under Telus and the only person on the crew who had any sort of experience or training was myself, (I am a 4th year electrician)....
The customer service Telus provides is a total joke. The people on the other end of the line are extremely arrogant, rude and not helpful. This has also been an issue for me, booking appointments for a technician to come out, they give you a 6-hour w...
The CRTC cannot do anything to resolve complaints on poor customer service or long wait times but thank you. I have sent a couple of emails regarding one particular representative that I had the displeasure of speaking to yesterday.
