I actually had no issue with missing the deal. I figured after I wasn't able to make contact on the 17th or 18th that it was done, and that was fine. But the fact they followed up with an email on December 27th indicating I was eligible for the promo...
I tried to contact them on Dec 17 and 18th, but given their problems on the phone and the web chat, was unable to get through. I sent them an email on December 18th indicating I was interested in the plan and had been trying to get through to them wi...
I received an email Dec 27th saying I was eligible for the $60 10GB plan and would receive a callback in 5-7 days. The callback never came. I replied to the email inquiring and again received no response. I finally called TELUS myself and, three days...