They are only aggressive when getting customers to subscribe. Once you're a subscriber frustration sets in. The Chat feature is only a come on. Besides the wait times they will only direct you to a contact number for support and then another wait tim...
Amazon Prime is on Apple TV. Better use it. It will not eat your data watching movies on Amazon Prime or Netflix because it's streaming on Wifi. I don't use the Netflix app of Telus Optik. It will only consume your data fast while binging on movies.