I was waiting on both the phone and online chat. I started out around 600 in line, it was down to just over 20 when they picked up the phone and I cancelled the chat.
I can confirm that it is epp2@telus.com. I got through on the phone after 2 hours and was told the system was down and they could not even access my account and so I should email the above. Come on Telus, can't you say that in your hold message so ...
