@shipstrow wrote:@10gighappy wrote: I'm sure this can be sorted out once the promotion ends tonight. Fingers crossed for all of us.I sure hope so. I worked at Telus for years so I'm never too positive about anything customer service related lolI jus...
"Got through earlier today on chat, asked for the $60 10gig plan, agent said no problem and added it. My husband got an email confirmation and it's showing $85 for each of our plans. Our contract ended months ago. Now I can't get through. This is bey...
"Also eager to figure out the email. Been on hold over 25min to try and figure this all out and, what's worse: calling from outside Canada because I'm out of the country until the weekend so I can't even walk to a real store!" Chad, the $60 promotion...
After calling both the Telus numbers - one saying they can't answer the call, *611 just hangs up - I logged into the chat 1144 people ahead of me. Within 5 minutes that went down to 570. After 2 hours I was up and the agent quickly said, yes she co...
