got through, Telus agent told me the system is down currently so she took my name, info, number, and said she hopes the system is back up in 15-20 minutes. At least this way they have to call me so I dont have to sit on hold.
5 minutes? I called at 8am MTN time and have been on hold for 1 hour and 49 minutes.... I understand they arent equipped to handle this volume of calls but they could cut this issue in half if they would allow stores to honor this promo as well. I we...