Be careful with what you say here. They have already threatened to ban me. Only pleasant nice comments about Telus are allowed. They can do no wrong. Chris
Sorry no exceptions. I have been a customer from the AGT days. Apparently 30 years ago they gave me a PIN number. Without a pin they can or will not help me. Chris
Training and infrastructure cost money and that would cut into the VP bounes. So cut customer service to a minimum. Thus lousey customer service. Chris