TELUS Neighbourhood

Be careful with what you say here. They have already threatened to ban me. Only pleasant nice comments about Telus are allowed. They can do no wrong. Chris

Don't feel bad. They don't want a customer of 30 years. For the last 7 days I have been trying to get access to my email. No help from Telus. Chris   

Sorry no exceptions. I have been a customer from the AGT days. Apparently 30 years ago they gave me a PIN number. Without a pin they can or will not help me. Chris

It is not going to change. Telus does not care abouts its customers once it has your money. Good customer care costs moneyChris

Training and infrastructure cost money and that would cut into the VP bounes. So cut customer service to a minimum. Thus lousey customer service. Chris