My usage has been changed to something reasonable. But check out my current usage - It seems that April comes after August? Most people think that September comes after August. I think that they have a little work to do yet.
I just spoke with TELUS support today on a followup call from them. On Aug 23 there was an issue with a spike in internet usage that was in error, and apologized for the inconvenience. He told me that this has now been fixed and that I will not be bi...
I think that I got their attention. I did not mention this forum at all but I do have a plan to resolve it from the advice posted here. I merely replied to a follow-up E-Mail with this comment -This is not resolved - As I explained to process 278 GIG...
TELUS is regulated by http://www.crtc.gc.ca/eng/home-accueil.htm . We do not want to go there just yet because it could be a software glitch and not deliberate. However threating to lodge an official complaint with the CRTC unless this is fixed and a...
More importantly, Telus has said that they are going to charge for the over usage. Everyone here agrees that their usage report is wrong. As I explained to download that much is impossible, even if TELUS says that it is? this link might be useful as ...
