TELUS Neighbourhood

Cherns · 02-06-2019

A while back I recounted my adventures in switching to a "bonded copper" system for my Internet and tv. Recently, I got an attractive offer to upgrade to Telus Pure Fibre (my building was recently set up for this). I figured, sure, why not? The insta...

Cherns · 03-05-2017

I've been a Telus customer for a long time--land-line since forever, Internet since dial-up Sympatico days, tv since the fairly early days of Optik. I got a call from them a while back with an offer: They would upgrade me from Telus Internet 15 Mbps ...

Cherns · 02-28-2019

Turns out that this move also killed my Telus email accounts and aliases. Oddly enough, I can log on to webmail, see old messages, and send new ones, but mail to the address bounces. Tech support says that it will probably be able to set them up aga...

Cherns · 02-21-2019

Well, I guess that there are several system design decisions:Everything--encryption, scheduled recordings, etc.--depends on "Account" (like, using the account number as encryption key or something?)Encryption keys cannot be changed or copied overA ch...

Cherns · 02-08-2019

Thanks for your reply. I am guessing that Telus sales staff get commissions on successful sales, and, if so, don't have much incentive to mention the downsides of a switch to fibre. As a sometime computer programmer and system developer, I don't adm...

Cherns · 12-05-2017

Oh--or maybe you're just saying that Telus webmail doesn't work on your iPad, here *or* abroad??

Cherns · 12-05-2017

Interesting. Does Telus webmail work for you when you're directly connected to Telus, but not when you're abroad? Sorry, I can't imagine why that should be.

TELUS Neighbourhood

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