Help
onetyme
Connector
since ‎02-10-2017
‎02-22-2018

User Statistics

  • 14 Posts
  • 0 Solutions
  • 3 Kudos given
  • 0 Kudos received

User Activity

VOD stops and restarts at guide?

04-14-2017
Hello Everyone, I was wondering if anyone has experienced where they are watching a VOD (rental) and it stops and boots you back into the guide? Basically 20mins into StarWars Rogue 1, the screen went black and kicked me back to the guide. I had to s...

Pik TV app on iPad 3

04-13-2017
Hey Everyone, On my iPad 3 (OS 9.x) I'm unable to scroll along the hub/feed bar. It is stuck in the default view and can't swipe/scroll "highlights--Live TV-----On Demand". It's basically unresponsive on that bar. I can still get to the guide and scr...

Moving from other apps (e.g. Netflix, Plex) BACK into Pik App: Spinning wheel or grey/black screen

04-12-2017
Hi Everyone, When I switch between other apps back to Pik on the media box I get a "stuck screen" response via the following flow. Home page----Netflix/Plex----play a video----"hit" Menu Key-----spinning wheel or black/grey screen.I can recreate this...

Plex App on Pik Media Box

03-14-2017
Hello Everyone, Over the weekend I downloaded Plex for the Pik box and for my computer. For those not familiar with Plex "Plex organizes all of your video, music, and photo collections, and gives you instant access to them on all of your devices". Ph...

Audio Receiver and Pik (Stereo output only no 5.1 or 7.1)

02-23-2017
Hello Everyone, Just wondering if people have connected Pik to surround sound systems. I've plugged Pik into an older Pioneer VSX-30 via HDMI and can only receive stereo. There are no settings in the Pik menu to adjust the audio settings for output o...
Kudos given to
Copyright © 2021 Khoros, LLC
To help us improve this website, we'd love to hear your feedback.
Support Support
Find a store Find a store
Contact us Contact us
We acknowledge that our work spans many Territories and Treaty areas and that our head office is located on the unceded territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish) and Sel̓íl̓witulh (Tsleil-Waututh) Nations. We are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.
About Us AccessibilityCareersMediaPoliciesTELUS Service Status
SupportContact Us NeighbourhoodFind a store User TermsService Terms Order Status
TELUS & CRTC Internet CodeInternet Code, SimplifiedTELUS & CRTC Wireless CodeWireless Code, SimplifiedPrivacy / CookiesSecurity
TELUS Digital TELUS International TELUS ProcurementTELUS WebmailTELUS Wise
The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land and the benefits it provides all of us, as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.
TELUS Logo ©2021 TELUS