Hi Oldgeek, Sorry you had to go through that experience and glad you were able to change your SSID with our agent.One thing you can try is downloading the My Wi-Fi app. If you have a T3200M modem, you can log into to the app with your My TELUS creden...
Hi @TommyC, You can trying using the online chat (bottom right) here: http://www.telus.com/en/bc/support. You should be able to get through to an agent in less than 1 minute. Thanks! Tony
Glad that someone has answered your question! Also, one thing that you can do to avoid this from happening: you can enable PAP (Pre-authorized payment) using either credit or debit (only through online MyAccount). After logging into MyAccount, just ...