TELUS Neighbourhood

Kev12345 · 07-15-2018

Switched the slow Telus router and range extender out for fast Google Mesh WiFi. Now my tv signal drops out. How do I fix this?

Kev12345 · 04-29-2017

Can the fiber network switch be used as the router? I currently have fiber coming in from the street to our smart panel in the basement (where all the CAT5e's end up). Telus installed the fiber switch in there as well as the wifi router. obviously ha...

Kev12345 · 01-28-2017

I have the Telus (Arris) VIP5662w 4k box. I'm using a harmony universal remote and can't get it to work. I've tried setting the harmony remote to many different boxes including the VIP5662W itself. No dice. Anyone have any luck with this combo?

Kev12345 · 12-19-2016

I ordered an IR receiver kit from amazon. Generic brand, grey box, usually the first one that pops up when you search "ir receiver". Works great on everything but my Telus box. Anyone have any luck with a particular brand ir receiver/emitter? I've be...

Kev12345 · 07-05-2021

It’s available on consumer accounts but not business accounts for some reason…

Kev12345 · 07-15-2018

Apparently multicast is now supported by google WiFi? I’ll have to figure out how to get it configured i guess...https://support.google.com/wifi/answer/9034995?hl=en&ref_topic=6246512

Kev12345 · 07-15-2018

That’s a bummer google wifi can’t handle multicast data. I plugged the Telus router back in and the tv works. Unfortunately now I can’t have the google wifi mesh network connected via wired connection as those outlets are taken by Telus boxes. Just a...

Kev12345 · 07-15-2018

Thanks for the reply.1 - Yes I have fiber. Enters into my smart panel where the fiber to Ethernet converter is located (Alcatel-lucent)2 - no, I removed the router (T3200M). The Alcatel used to be plugged directly into the T3200M. I replaced this wit...

Kev12345 · 04-29-2017

i know i can move the wifi router. i want to know if i can use the fiber switch as the router... i already tried moving the router to a cental location in the house but then all the cat5e's in the smart panel become disconnected from the network.

TELUS Neighbourhood

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Google WiFi drops tv signal

Fiber network switch

4k box + Harmony remote

IR receivers. Which ones work???

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