TELUS Neighbourhood

I keep being charged for account top up and and automatic top up. I don't want account top up, just the automatic using my credit card.  I don't actually use account top up i.e. I don't enter my credit card monthly for account top up and can't seem t...

When is the best time to purchase an add-on for a prepaid plan, just before the due date or after?  

Is it possible to remove add-ons such as extra minutes from Prepaid Plans for the six months I am out of the country and just pay the basic prepaid plan.