TELUS Neighbourhood

Scratchy101 · 10-15-2016

Friday morning I was unable to login to my telus.net email account.My wife's account was also broken. After contacting a TELUS agent via chat it turns out all my e-mail addresses and aliases were gone - deleted.I was using the old A4A275xx@telus.net ...

Scratchy101 · 08-24-2016

The volume on both my Samsung TVs fluctuates considerably when watching a program or recording.It does not matter which channel or program I am watching.Volume will suddenly increase or decrease in the middle of a program (not during commercials).It ...

Scratchy101 · 10-15-2016

My wife's email has just been restored.Apparently this may have been caused by moving my internet connection from one home to another, even though the move was over 2 months ago.In any case I lost 3 hours yesterday and an hour today due to this issue...

Scratchy101 · 08-25-2016

Thanks Yves! The reset instructions on this page failed to mention that the mode must be set to TV before doing a factory reset.Is there some way to get this PDF updated with the correct info?

Scratchy101 · 08-25-2016

Nevermind, it seems that document is incorrect.I found this helpful post which does work to reset the slimline1 remote.I can now see & set the volume on my STB.It was set to 25.

Scratchy101 · 08-25-2016

OK, I'm trying to do a factory reset on my slimeline remote so I can check the volume settings on the STB.I suspect this might be the issue - volume on the STB is not set to 25. However, I am unable to reset the either of the Slimeline 1 remotes as p...

Scratchy101 · 08-24-2016

I was using an AV receiver for sound via RCA out on the STB before and kept the volume on the TV at 0.Even then the volume would intermittently decrease by more than half (subjectively) & increase a few minutes later.This would seem to eliminate the ...

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