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Darlene1
Coach
since ‎02-06-2016
‎09-13-2019

User Statistics

  • 42 Posts
  • 1 Solutions
  • 136 Kudos given
  • 13 Kudos received

User Activity

Pure Fibre WiFi down many times a day

08-08-2018
Pure Fibre was installed in my apartment in Abbotsford, months ago, but the last few weeks I'm finding the WIFI loses signal constantly throughout the day. I understand it may go down sometimes, but this is not acceptable. I was trying to complete a ...

Security warning can't get into My Telus account

06-26-2018
For the past two months when I receive my online bill via email I cannot get into my account as I get a warning that hackers may be looking at my Telus account. Now I m finding I can't even get into my account within the Telus site. Over the past two...

Not able to surf my channels

12-09-2017
I have always been able to go to a favorite channel, click on it and surf all the shows on that channel. I can't do this now. When I go to my favorites chanels it won't let me me bring one particular chanel up and then scroll through all the shows. R...

Call wait times

07-25-2017
Due to the unacceptable wait times to tell Telus something, an idea would be to hire more agents to take our calls

Theme packs

02-06-2016
My bill is too high and I have tried to delete/cancel some under "movie pick 8 themes"on my online account but the cost reduction does not show up. Before you could cancel channels/theme packs and it would show the deducted amount. My question is are...
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