Make sure you have the proper settings for your email server type - you might have to contact TELUS to find out which email server you're on but these settings should help: For an IMAP server:imap.telus.netPort: 143Use Authentication: NoUse SSL: No ...
Well Craig....it sounds like your wi-fi is cutting out. When this happens, your phone falls back to using cellular data and you’re charged because of it. Most commonly it’s because of a weak wi-fi signal. There could be a few reasons for this like ro...
If you’ve got an iPhone, pop in your Telus SIM and “Update Carrier Settings”. Here’s a link that might help: http://support.apple.com/kb/ht1970 If you have an Android or Window’s phone, it is likely using the previous carrier’s APN settings. You’ll w...
If it is a “feature phone” or a phone that uses a proprietary operating system, the short answer is no as they’re not capable of running the necessary app. With iPhone/Android/Windows phones, the only way to track your phone with its GPS feature woul...
Hey, Telus would unlock your phone after your device has been active on your post-paid account for 90 days. They charge $35 and your account has to be in good standing. NOTE: Phones on pre-paid accounts aren’t eligible for unlocking.
