Make sure you have the proper settings for your email server type - you might have to contact TELUS to find out which email server you're on but these settings should help: For an IMAP server:imap.telus.netPort: 143Use Authentication: NoUse SSL: No ...
Well Craig....it sounds like your wi-fi is cutting out. When this happens, your phone falls back to using cellular data and you’re charged because of it. Most commonly it’s because of a weak wi-fi signal. There could be a few reasons for this like ro...
If you’ve got an iPhone, pop in your Telus SIM and “Update Carrier Settings”. Here’s a link that might help: http://support.apple.com/kb/ht1970 If you have an Android or Window’s phone, it is likely using the previous carrier’s APN settings. You’ll w...
Hey, Telus would unlock your phone after your device has been active on your post-paid account for 90 days. They charge $35 and your account has to be in good standing. NOTE: Phones on pre-paid accounts aren’t eligible for unlocking.
Hey CraigB, Usually the launch dates are in line with all the other carriers in North America. From what I know, you can usually sign up for a mailing list to receive updates at telusmobility.com, once the device launch date is near. You will usually...