the movie "bundle" offers a 4K HDR version and an HD version. if you don't have an HDR TV - even if you have a 4K SDR TV - you will not the 4K HDR version. You will be shown the HD version. Here's a link that talks about this: https://www.telus.co...
I've been looking for blackout info myself when trying to watch NHL on the 4K channels. I finally found this link on telus.com and googled 'nhl blackouts' and found other links with the same info. https://www.telus.com/en/bc/support/article/nhl-bla...
To access ch 716 Travel XP 4K HDR, or any 4K content (4K on demand and 4K Live channels) you need to have Internet 50 to support the bandwidth. If you do have 4K content but still can't see 716, then something is wrong with your account set up. Chat ...
On your Optik STB connected to your 4K TV ensure that you update the 'aspect ratio' setting. The setting should actually be called 'resolution', but regardless of it's name, set it to "2160p 60hz 4K". If your TV can support 2160p the setting will be...
