I too 45 minutes to wait for an agent kinda long on a call a month ago. We need more agent.I'd also like to hear a countdown to know how many much longer that wait is going to be during my wait.
I too would like to see a map of where these Telus wifi zones are located. I found one in Vancouver Chinatown. Perhaps TellYou will post it as an idea for us to Like. http://forum.telus.com/#/ideas