TELUS Neighbourhood

ThisGuyDoesntCare · 09-11-2017

I attempted to try and upgrade a phone today online, and noticed that the Telus website layout was different. When I clicked that I was already a Telus customer and wanted to upgrade it asked me to select the phone number I wanted to upgrade. Then it...

ThisGuyDoesntCare · 08-31-2017

I have noticed, that when I go into my account under: billing -> bill history and settings -> transaction history -> subscriber history, my rate plan is showing up as having a rate plan change take place every day. This seems weird to me. My billing ...

ThisGuyDoesntCare · 08-30-2017

Hello, I was wondering if Telus would be able to loan me a phone while my Galaxy S8+ is out for repair. I should mention that I purchased the phone directly at the Samsung Store and it is also being repaired by Samsung, not Telus. But I am without a ...

ThisGuyDoesntCare · 08-30-2017

I have a question regarding the Telus Device Care. I have pre-ordered a phone from Telus, and signed up to have Telus Device Care added to my service for $9/month. Is the monthly fee the only option, or is there an option to pay for this warranty in ...

ThisGuyDoesntCare · 08-13-2017

I was trying to sign up for a plan today online, and I already own my own, unlocked device. I checked out Telus plans a few weeks ago, and saw they offered a plan for bringing your own device, which was a cheaper option. However, today I was looking ...

ThisGuyDoesntCare · 03-24-2018

Ontario and Alberta share the same rate plans and prices (other than PST and the 911 fee). You should be able to get set up in Ontario with Alberta numbers with no issues.

ThisGuyDoesntCare · 02-28-2018

Again, my note 8, not purchased from Telus is working fine with VoLTE. Just checked it 10 seconds ago. Sounds like the agent just told you that to pass you along/get rid of you.

ThisGuyDoesntCare · 02-25-2018

Not sure what the issue for you is. I purchased an unlocked Note 8 from Samsung Store and get VoLTE and HD calling with no issues. When I first put in the Telus SIM card, the CRC from Telus got loaded into the phone.

ThisGuyDoesntCare · 11-11-2017

I can also confirm that my unlocked Note 8, which I purchased from the Samsung Store, remains connected to LTE when I make a call on Telus. I believe the Telus CRC software automatically was selected when I placed the Telus SIM card inside the phone.

ThisGuyDoesntCare · 11-03-2017

I've given up on the idea that Telus is even thinking about Android at all anymore. I expect Telus will be an Apple only service by early next year, and will tell it's Android users to either get an iPhone or to leave Telus all together. They most li...

TELUS Neighbourhood

User Statistics

User Activity

Is anyone else having issues trying to upgrade a device on Telus since today?

Why does my rate plan keep showing as renewing every day?

Does Telus Offer Loaner phones?

Telus Device Care

What happened to Bring Your Own Device Plans (BYOD)?

Re: NEW SUBSCRIBER

Re: TELUS does not support VOLTE for unlocked Note 8 - That is very bad

Re: TELUS does not support VOLTE for unlocked Note 8 - That is very bad

Re: TELUS does not support VOLTE for unlocked Note 8 - That is very bad

Re: WiFi Calling isn't working on my brand new Samsung Galaxy S8+ which was purchased from Telus.