Hi Nighthawk I had missed your message. Many apologies! More to the point, you solved my problem. Actually I had stumbled on a similar suggestion for forcing the POP option to show (typing an incorrect password). But your tip, with step-by-step instr...
I'm not sure that "Don't use an ipad" is the answer. Telus email worked fine on it for more than three years, until I foolishly wiped my iPad and started over from scratch. But I thank you for the suggestion to change the outgoing server port to 587....