Hi there, Requesting a new channel can be done to any CSR, who will then fill out a feedback form.You can also reach Telus via the social medias, on twitter for example ( http://www.twitter.com/telus ) However, this is not something that happens with...
Hi ! In order to reset this remote, it needs first to be in TV mode (Press Mode until the TV led is the one lit up) Then, press and hold OPTIONS for a minimum of 3 seconds, the LED will blink twice. Input the code 1000, the LED will blink twice. The ...
Hi,Please contact technical support @ 310-8324 (Opened 24hours, 7days a week), there might be something to verify and fix on your account (telus side) did that error come when watching regular TV, or was it on a Video On Demand, or an application (Ga...
Hi, Components is the better solution in these cases. May I inquire about the make and model of the TV ? Some "lesser known" brands do have issues due to not following the exact HDMI specifications. Thanks, have a great day !
