@idontgetitHi,Make sure both the power cable is plugged in, and that there is an ethernet (cat5) cable running between your modem (plugged into lan ethernet) and your wireless extender.If it's still not being detected, then try resetting the extender...
@mwburtonHi, you don't have to create a new account.Telus's email addresses used to end in @telusplanet.net, but this has long changed. To take advantage of an email that ends in @telus.net, simply call Telus and a representative will be more than ha...
@ BSKIf the password reset link is not working, it's possible you attempted to guess your password and you've failed a certain amount of times, then your account becomes locked, and you need to contact customer support at Telus to have it unlocked.Pl...
Hi Timjroy You've done everything correctly, if at this point it's not working, I recommend to contact Telus Tech Support and they'll be happy to assist you and get it resolved. You can contact them by either going to www.telus.com/chat or by calling...
Hi Dor4thy There are a couple of different ways to set up another email account. 1) First, you may simply add another email through your online account if you have already registered yourself at www.telus.com/youraccount. After logging in select "Hig...
