Hi, If you have multiple STBs, try unplugging power from all, including the PVR. While all STBs are unplugged, reboot your modem/gateway by unplugging the power cable and leave it unplugged for at least 5 seconds. Once modem is back up, after about 2...
Hi,If you programmed your telus remote to control your TV it wont work to control volume on your Optik TV box.In order to do that, you will have to factory reset the remote as follows:1. Press "Options" for a minimum of 3 seconds, LED flashes twice2...
Hi!Not sure if still having an issue with that, but...You can either reset your Internet explorer to default just before the installation and make sure it is the default browser, or install Google Chrome as default browser just before the installatio...
Hi!Just to make sure all is covered, make sure the port for smtp.telus.net outgoing server is 1025. Also, outgoing requires authentication same as incoming but that should not be a problem since some of the messages are sent.I am thinking it might be...
