TELUS Neighbourhood

Helen_W · 01-10-2014

I have not been able to send an e-mail using SMTP for several hours now. Even the POP server was down for a few hours.Anyone else having fun like this?The Telus on-hold message keeps assuring me that they value my time? OK, how about PAYING ME for al...

Helen_W · 11-16-2013

Where, exactly, are the Telus on-line Chat service centres located?

Helen_W · 10-21-2013

I just had yet another long, fruitless conversation from somebody who was going to "walk" me through actually finding the numbers of the channels I am paying for. After 20 minutes, we were no further ahead. She told me I should look at my latest bill...

Helen_W · 11-07-2013

Oh I see. So is that why my call is summarily disconnected after I have been on hold for 45 minutes? So I stay under the cut-off as to when a TELEPHONE company would actually have to make a TELEPHONE CALL to a cusomter? This way I can call again, and...

Helen_W · 11-07-2013

Been there, done that. That's why I'm here.

Helen_W · 10-21-2013

Yeah, that's really great. You can enter your channels one by one and get the new channel number. Maybe if you try harder, you can find a way to waste even more of our time.

Helen_W · 10-21-2013

And how, exactly, are we mere humans supposed to figure out all this crap? How long do you expect EACH AND EVERY ONE OF US to screw around trying vainly to find our channels? Your comtempt for our time is breathtaking.

Helen_W · 10-21-2013

I have the same problem. I had it last month too. Maybe Telus "Service" will get it fixed for the new millenium. But I'll bet if you don't pay on time, you'll hear from them right away!

TELUS Neighbourhood

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User Activity

SMTP Server out for over 6 hours now!

Location of Service Centres

Still can't find my channel numbers

Re: telus should call us back rather than put us on hold

Re: Still can't find my channel numbers

Re: I have been calling Telus for the last 3 days each time waiting 2-2.5 hours and still haven't

Re: "Guide" and "My Favourites" display

Re: ebill on line