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Leftyslidey
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Re: Telus Reward Point Expiry
Why are they not crediting everyone equally? It should be dollar per point. I was told I had 191 points but that they would only credit me $150.00. Others have posted about credits that were even less. Very poor customer service!! I too miss the good old BCTel days.4.5KViews1like0CommentsRe: Telus Reward Point Expiry
We have also lost over 200 points without proper notice. This on top of having to call every month for 5 or 6 months to get our bill adjusted because Telus cannot figure out how to charge us the correct amount according to the new contract. This happened 2 years ago and I am in the process of going through it again as we renewed our contract last fall. Very frustrating and unacceptable.6KViews2likes0Comments