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KGR1
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Re: Optik TV Error Message
Yes, I do. Fyi..although I stopped rebooting my equipment as the error messages didn't stop, without doing anything, the error message no longer appears for past few days so hopefully all is good with whatever happened to make the error messages go away.2.1KViews1like0CommentsRe: Optik TV Error Message
Thanks for your reply. An update, like the posting from Fuzzy Logic, I now believe this is a system issue with Telus & their home page and not an equipment issue. Yesterday, I had the issue with all 3 of my TV's and after surrendering that the issue wasn't going away with the reboots, ironically last evening, the error message was no longer occurring. This morning, when I turned on my TV's, the error message reappeared....errrr. All though the Telus home page is disabled, remembering Fuzzy Logic's reply, did a little experiment & reenabled the home screen...turned off TV & then waited & powered on. Same error message and home screen wasn't displaying...so I went back & disabled the home page as I don't use it. The point being, the home page must be an issue which results in the error message whether its enabled or not. I turned off TV & a couple of hours later, everything was fine ( no error message ). I restarted 3 times & no error message. I searched messages on issues with the Telus home page & saw postings people were complaining the new new digital boxes with Android do not allow for disabling the home page & a Telus reply says that their techs are working on a solution. Perhaps, the Telus work behind the scenes to fix the home page issue for the newest digital boxes is having an impact on those of us with original equipement & would possibly explain why the error message appears for awhile & then magically, it's not appearing until some random later date?? Anyways, don't know if Telus ever monitors these replies but would be nice if there was some communication to warn us of system issues & repairs...rather than going through all the reboot processes that don't work. Sorry for the length of this reply but thought I would update today's experience. Have a good day!2.7KViews1like3CommentsRe: Optik TV Error Message
I have been getting the same error code message. I've followed the reboot steps of the modem, pvr & digital boxes from the Telus support website, called Telus 3 times who reboot the system from their end. It clears up for awhile then comes back, sometimes same day. Very frustrating. Wonder if the modem is actually defective?.2.8KViews1like5Comments