As I cannot wait for Telus to take forever long to fix this bug, I went straight to Bestbuy and bought a wifi router of my own. Set the Teleus Wifi hub in Bridge mode and disable its wifi, and then connect the new 3P wifi router to Telus hub (now onl...
I did everything I could and advised by your tech support to the modem and to the app. Nothing worked. It's a very common bug and there are many posts complaining about it. Cannot you see it? Thanks.
Yesterday I posted a new thread complaining the crappy Telus Connection app that could not sync and show device list. Somehow strangely the post is gone now and no where to be found. I saw quite some posts in the past complaining about the same app b...
I am experiencing exactly the same issue. It has been days but no fix at all. Called tech support and they cannot solve it either. Feels like Telus Connect developers are quite incompetent.