Hello, On August 2021, I made a request to shut down temporarly my Telus services for my mobile device. However, I recently received a message that I haven't paid a Telus bill and obviously do n...
I was looking at my Telus bills and for the past 5 months I've been billed by a third party company called Boku for $16.99. When I called TELUS they said yes third party billing can happen a...
...ried to get in contact with customer service over the phone FOUR TIMES but regardless of what option I pick, I hear a recording and then the line hangs up on me. While I realize that most billing issues m...
I recently got a voicemail from Telus because my bill was overdue. I am signed up for paperless billing, I believe they switched me to paperless automatically. I thought it was w...
Just spent an hour on the phone with overseas and had to call back because what we talked about of course wasn't done correctly, Why does this happen so often? Is it lack of training? Wondering if ot...
Hi. I have noticed many times over the last year that when the new billing period starts for my iPad data plan, there is always 100-200Mb shown as used on day one when the data should reset t...
Telus is billing me 2 plans on the same mobile: - talk and txt 35 And - talk and text 45 I can’t get into contact with a real person at Telus. Called a Telus store and they said not able to help....
...ach totaling $70 monthly. The telus reps told me the discounts will be applied in the bill and I will see it but nothing is applied. Now I got my first bill and I was charged $143+tax and my $2...