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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
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  • 302 replies
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Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
  • 55112 Views
  • 43 replies
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Telus TV+ on Chromecast with Google TV not playing video

Hi,I just got Optik TV and installed the Telus TV+ App on my Chromecast with Google TV and it won't play anything. I have tried Live TV, On Demand, and from the Guide and it always loads for 1 minute and then gives me error code ERR_PLAYER_P001. Othe...

RS2 by Neighbour
  • 4661 Views
  • 11 replies
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Resolved! Network Setup and Optik TV

Hello,I have a network setup that has the ONT plugged into a switch that provides WAN inputs for both my T3200M and Asus router. It's a bit complicated but the output from the switch that feeds the T3200M is run over coax via MOCA adapters on both en...

Cobram18 by Organizer
  • 2286 Views
  • 2 replies
  • 0 kudos

Missing Amazing Race S36 Finale

The finale episode for the amazing race S36 is not on Telus on demand. It aired last night May 15. If it can please be added.

Telus TV features, prices, questions

I'm confused about the Telus TV options. I'm looking for a straightforward chart of the actual channels available in each package, and prices. https://downloads.ctfassets.net/p9rf8eidq2aw/66p6qVV1BDTYoUHc80Z0wq/f5dfb46e7185e1175ee8f1992ebb5716/Digita...

newio by Organizer
  • 4922 Views
  • 6 replies
  • 0 kudos

Movie rental cost

Why has the movie rental cost gone from $8.00 to $25.00???

caseyo by Neighbour
  • 2400 Views
  • 3 replies
  • 0 kudos

App on Telus Android TV box keeps crashing

I downloaded the CBS News app on one of my Telus Android boxes, and the app keeps crashing. I've uninstalled and reinstalled the app several times and have done a factory reset on the Android box itself, but the app keeps crashing. The app doesn't cr...

Egranado by Organizer
  • 1319 Views
  • 1 replies
  • 0 kudos

Error Code 404-3304 on My T.V

Hello, I'm getting an error code 404-3304 when I enter my credentials on my Telus T.V These credentials work on my telus.com/mytelus and it works fine, but not on my T.V. Thanks, David Oliver Wudel

Audio sync issue on Apple TV

I've noticed that recordings from Global TV have audio sync problems on the Apple TV app (specifically when watching Elspeth), but recordings from other channels don't. Any idea what's wrong? I read a post from last year that talked about American sh...

ajho by Neighbour
  • 5418 Views
  • 15 replies
  • 1 kudos

Missing episode

Apples never fall on demand is missing episode 7.

Fsj by Neighbour
  • 881 Views
  • 1 replies
  • 0 kudos

TelusTV+ app

Is anyone else having an issue with TelusTv+ app? It won’t load on any device all of a sudden. I’ve redownloaded it and no luck. Stuck on connecting screen.

Golfguy by Neighbour
  • 1731 Views
  • 2 replies
  • 0 kudos
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