Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
Hello,I have been with Telus TV from the very beginning in 2010. Back then it was $10 a month promo for their subscription. One of the best features that came out was Optik Tv on the go. With this, I could watch live TV on my smartphone when I was aw...
Hello, I just purchased an Apple Vision Pro and tried downloading the Telus TV app. App works but I’m having issue logging in to my Telus account. I’m getting a server error when I try. Is there something Telus needs to do on their side?
Over the past year I have interacted with many like minded people expressing their dissatisfaction with the product. Lately the posters I see are new to the forum but they are bringing up the same issues. So have those that were here now resigned to ...
Hi I’ve been having ongoing issues for months and while working with Telus I think the issue is frequency affecting a wireless 4K tv box. I have tried multiple boxes and different sound bars, but when using both my optik tv is constantly interrupted ...
I have the "Basics + Pik5" package. As far as I can see, I do not have 5 channels selected. How do I view my 5 selected channels? When I try adding channels, it increases my cost.
Dang just signed up for two years got my spare TV’s outside and extra sporting game tv in basement both have firestick and Telus + app isn’t available. Had I known I wouldn’t have signed up with Telus. Oh well lesson learned back to Shaw in 2 years.
I have gone through the pairing process several times including with Telus support, and while the volume/mute sometimes works, the TV never powers down when I power off via the Telus remote. Instead, the TV shows a spinning wheel when it senses the T...
I'm trying to series record Jeopardy on both 240 NTV at 3:30 and 255 CBS at 4:30. When I try, Telus TV+ software just changes my one series recording to use the other channel. How can I record both? (so if I find that one has audio blips I can choose...
I'll keep it simple cause you've heard it all before... I am nearly 16 months in on this system, why is it STILL lacking in so many BASIC areas? 1. Why does making a change to 'Series Recordings' from every episode to new only, frequently populate th...
