Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
Watching programs On Demand and the program keeps cutting out, like it's skipping. Why!!!?
Is it possible to have the American Heroes Channel added to services available on Optik, please?
Hi I’m a new telus customer (used to be with Shaw) and I just moved to a new apartment and they had a 25% off deal for just living there, but I really liked shaws channels and prices, so I called in and asked what were some popular bundles. The lady ...
When I try to access Optik TV on my macbook and select a channel it will load for quite awhile and then return one of two error codes depending on the browser. Safari returns error 4-44-50010 and Chrome returns error number 4-44-113. Both browsers ar...
I have a Sony tv x900h, and a Samsung soundbar hwq 60t, I want to have the soundbar turn on with the tv. I tried programming the remote got the green flashing light put in a Samsung code got the yellow flashing light, turned the tv off and pressed ok...
The episodes won't play past a few minutes saying we'll be back shortly. But it isn't. Has anyone been successful watching it?
I want to move my tv to another part of my living room but I only have one connection port. I am wondering if you can buy a longer cable from the wall to the modem so I can move it wherever I would like in my living room?
Wondering if anyone else is seeing issues on optic tv in Alberta with PBS channel 140 it as if the signal is having issues were the color brightness is coming in and out. I figured this was my tv at first but only this channel has the problem.
I was wondering if a home can have more than one Optik PVR in it?? My service came with 1 PVR, and another UHD wireless set top box. I have got my hands on 2 free PVR's and want to add them to my account and connect my other 2 TV's in my home so I ha...
I was wondering if a home can have more than one Optik PVR in it?? My service came with 1 PVR, and another UHD wireless set top box. I have got my hands on 2 free PVR's and want to add them to my account and connect my other 2 TV's in my home so I ha...
