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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 65825 Views
  • 210 replies
  • 6 kudos

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
  • 46405 Views
  • 43 replies
  • 7 kudos

Resolved! Young Sheldon Missing Episodes S6

Young Sheldon Season 6 is currently airing on CTV. TV On Demand is missing the first two episodes.S06 E01 Four Hundred Cartons of Undeclared Cigarettes and a Niblingo - September 29,2022S06 E02 Future Worf and the Margarita of the South Pacific - Oct...

KML by Neighbour
  • 3976 Views
  • 4 replies
  • 0 kudos

Resolved! Pik on Apple TV will not remember login

Every time I turn the TV on i have to re-login into PikTV isn't there a way to get it to remember me? Just bouough my first Apple TV (4k) . Pik TV wroks fine on my Windows lap top and used to work fine on Telus box until it stopped working all togeth...

SteveTV by Neighbour
  • 8697 Views
  • 5 replies
  • 0 kudos

Out of sync audio

Ok this happens several times a day. My audio goe out of whack with the picture. I have to go into optic settings and go down to television then screen ratio and toggle from 4K and 1080. Then it syncs. I have a Lg OLED65CXPUA and a 4 k optik Telus bo...

Drums by Friendly Neighbour
  • 2804 Views
  • 1 replies
  • 0 kudos

Crave Interface is Horrible

I love the shows on Crave but I tend to use it last if nothing else is on other streaming sites. The reason is it’s so horrible to view contents or find shows! Why not have it like on the browser? Simple and able to see what the movie is about. It ta...

Optik TV streaming platform

I don’t live in BC, AB or QC but wondered if Telus is coming out with a streaming platform (e.g. Netflix, Disney+, Acorn, etc) that will offer the Optik TV in other provinces that doesn’t require a physical device install?

DAndy by Neighbour
  • 1463 Views
  • 1 replies
  • 0 kudos

Optik TV Streaming platform?

I don’t live in BC, AB or QC but wondered if Telus is coming out with a streaming platform that will offer the Optik TV in other provinces without a physical installation like other streaming platforms?

DAndy by Neighbour
  • 695 Views
  • 0 replies
  • 0 kudos

Missing Episodes VOD @amyj

- 90 Day Fiancé: Happily Ever After? Season 7- Season 7- Episode numbers 9 and 10 as well as Pillow Talk commentary for each episode- Date of airing October 23 and 30- Channel TLC- 90 Day Fiancé: Single Life- Season 3- Episode numbers 7 and 8 as well...

SirIsaac by Helpful Neighbour
  • 2481 Views
  • 3 replies
  • 0 kudos

? About receivers

Do you have any HD receivers with the red, white & yellow inputs?

loh20 by Neighbour
  • 2541 Views
  • 4 replies
  • 0 kudos

Missing Episode on PikTV

@Amyj episodes 7 & 8 of season 17 of Sister Wives are missing from the on demand. Could these be released please?

jannau by Friendly Neighbour
  • 1269 Views
  • 1 replies
  • 0 kudos
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