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04-30-2022 11:33 AM
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05-03-2022 02:17 PM
Hi Proussin,
Here are some steps you can try to manually pair your remote:
Reset the remote control:
- Hold down the 1 and 9 buttons at the same time for 3 seconds until the remote light is solid green.
- Press OK. The green and white lights will blink twice, then become solid white.
On your TV please try the following:
- Highlight Settings, press OK.
- Highlight Device Settings, press OK.
- Highlight Remotes and accessories, press OK.
- Highlight Program Remote with TV/Home Theatre, press OK.
- Note: AV Receivers are not supported.
- Follow on screen steps for automatic programming.
We do recommend pairing your remote directly with your TV or TV digital box rather than a receiver as it can cause issues such as other functions on the remote failing to work.
Hope this helps!
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05-03-2022 02:17 PM
Hi Proussin,
Here are some steps you can try to manually pair your remote:
Reset the remote control:
- Hold down the 1 and 9 buttons at the same time for 3 seconds until the remote light is solid green.
- Press OK. The green and white lights will blink twice, then become solid white.
On your TV please try the following:
- Highlight Settings, press OK.
- Highlight Device Settings, press OK.
- Highlight Remotes and accessories, press OK.
- Highlight Program Remote with TV/Home Theatre, press OK.
- Note: AV Receivers are not supported.
- Follow on screen steps for automatic programming.
We do recommend pairing your remote directly with your TV or TV digital box rather than a receiver as it can cause issues such as other functions on the remote failing to work.
Hope this helps!
