Can only watch Food network on app
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08-30-2021 11:01 PM
Hello,
When I use the Optik TV App on my iPhone, I can log in with myTelus and filter by "my subscribed channels", and it plays fine. When I try to access it on my tv, it does not show up on the guide, and channel 313 gives me a popup, saying I am not subscribed.
I am sure I'm logged into the app, not sure if I'm logged into the tv though.
Thank you for any help,
Liam
When I use the Optik TV App on my iPhone, I can log in with myTelus and filter by "my subscribed channels", and it plays fine. When I try to access it on my tv, it does not show up on the guide, and channel 313 gives me a popup, saying I am not subscribed.
I am sure I'm logged into the app, not sure if I'm logged into the tv though.
Thank you for any help,
Liam
2 REPLIES 2
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08-30-2021 11:55 PM
It could be a glitch. Do you currently subscribe to that channel?
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09-01-2021 08:00 PM
Thank you for replying! The app lists it under "channels I subscribe to", so I'm assuming yes. Is there a place I could check my subscriptions?
