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ADT Billing

HevField
Neighbour

Hi, I believe our ADT security account has now been switched over to Telus.  Our monthly bill was paid via direct debit and this has continued through out the switch, but I have just received notice that we have an outstanding balance - can you advise where the money has been going and can this be re-directed or linked to our Telus account?

 

Thank you.  

1 ACCEPTED SOLUTION

MelH
TELUS Team Member
TELUS Team Member

Hey there! As much as we would like to help you here, we don't have access to accounts over the neighbourhood to take a look at that.  Feel free to reach out to us through our official TELUS Facebook or our @TELUSSUPPORT Twitter page, or contact our ADT By TELUS team directly at 1-855-958-8181. 

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1 REPLY 1

MelH
TELUS Team Member
TELUS Team Member

Hey there! As much as we would like to help you here, we don't have access to accounts over the neighbourhood to take a look at that.  Feel free to reach out to us through our official TELUS Facebook or our @TELUSSUPPORT Twitter page, or contact our ADT By TELUS team directly at 1-855-958-8181.