09-26-2020 01:21 PM
09-28-2020 01:22 PM
Hi @rokmann99
You can switch back and forth between 'The Basics + Crave' and 'The Basics + Pik 5' with no penalty. If you're a TELUS Pure Fibre customer, you can make this change yourself at www.telus.com/mytelus. Otherwise, you can call 1-888-811-2323 or use the chat function at www.telus.com.
The regular monthly price of both of these packages is $20, so to do it for $10 would depend on what discounts, if any, you have on your account.
09-28-2020 01:22 PM
Hi @rokmann99
You can switch back and forth between 'The Basics + Crave' and 'The Basics + Pik 5' with no penalty. If you're a TELUS Pure Fibre customer, you can make this change yourself at www.telus.com/mytelus. Otherwise, you can call 1-888-811-2323 or use the chat function at www.telus.com.
The regular monthly price of both of these packages is $20, so to do it for $10 would depend on what discounts, if any, you have on your account.