Pik TV™
Discuss and ask questions about TELUS Pik TV.
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Missing Episodes in VOD Library

Hi folks. We know you're passionate about your favourite show(s) and rely on the VOD library to catch up on or re-watch your episodes. We recognize certain episodes may not be as ready as you are so we'd like to enlist your help in flagging them. Sho...

dru by Community Manager
  • 0 replies
  • 6 kudos

Resolved! Authentication error User not provisioned

Is anyone else having a problem with Pik. As of this morning it tells me Authentication Error, User not provisioned (invalid credentials). One would think that means my username or password are incorrect but no. If I try any other password than the o...

Danger by Advocate
  • 12 replies
  • 0 kudos

Resolved! Where is my $75 discount?

I subscribed to Pik last month using the $75 discount promotion for the Pic box. The checkout process said the discount would be applied to my bill, but my my monthly bill arrived yesterday with no discount. Not a great experience! How do I get the d...

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PBA by Coach
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  • 0 kudos

Resolved! Subscription management

I'm interested in Pik but wondering how intuitive people are finding it, considering there's no tech support. Also is it easy to make changes to subscriptions( add/ delete channels)?

Abangert by Helpful Neighbour
  • 1 replies
  • 0 kudos

Resolved! Audio captioning is extremely annoying and can not turn it off on the app.

So i have piktv for the last couple of months.The app has channel blocjing issue and worse than that it has audio description on everything and there is no option on the piktv app to disable it.The one on piktv box is ok but the app is quite messedup...

Ronkhmps by Friendly Neighbour
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  • 0 kudos

Resolved! What does Pik TV need? lets make a list

Ok lets make a comprehensive list of what we would like to see from Pik TV. 1. Notifications: allow us to set notifications for series through the phone app or box 2. Remote support for AV receivers and projectors: Add remote control codes for receiv...

Resolved! Is Pik TV really available across BC?

Hello,Trying to subscribe to Pik TV through Telus website. I'm in North Vancouver, BC and have Telus Internet 25.At first, it takes me to selecting the 5 optional channels, shows the order page; but then says "Pik TV is not available in your neighbor...

Bb1 by Organizer
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Resolved! LP1008 Error

I just had telus internet installed today with Pik TV. I installed the App on my iPhone 6 and iPad but I am receiving this error on both devices: "Something unexpected happened. Please try again later. (LP 1008)". I have the Pik TV box but haven't se...

kls042 by Organizer
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  • 0 kudos

Resolved! Should I get Pik or Build My Own Kodi?

Hi Community Members:I have been looking at Pik as an alternative to building my own Kodi.Here's what I have now and would see keeping these things if I select either Pik or Kodi build your own:- TELUS Internet 25, 300GB per month. Typically use 250 ...

KanoeKid by Organizer
  • 4 replies
  • 0 kudos

Resolved! mouse/curser/pointer option not available in Remote control

Hello,I am a PIK TV user, I have one query about PIK TV remote. On normal every android boxes with Android operating system, there is mouse/curser/pointer option is always available. But this PIK TV remote not having a mouse curser type of functional...

id4vip by Organizer
  • 1 replies
  • 0 kudos

Won't work with PureFiber?

After waiting for my order for a week, called customers service for the order status, only to find out that this won't work with Purefiber 150.Suggested that I downgrade to 50mbps speed. smh.

uno by Just Moved In
  • 4 replies
  • 0 kudos