Pik TV™
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Latest topics

Missing Episodes in VOD Library

Hi folks. We know you're passionate about your favourite show(s) and rely on the VOD library to catch up on or re-watch your episodes. We recognize certain episodes may not be as ready as you are so we'd like to enlist your help in flagging them. Sho...

dru by Community Manager
  • 800 Views
  • 0 replies
  • 6 kudos

Resolved! Pik TV browser now available!

In addition to the Pik TV media box and mobile app, you will be able to enjoy select Live TV and On Demand shows through any computer browser via telus.com/watchpik. For more details on minimum requirements and which channels are available please vis...

melissaj by TELUS Employee
  • 21561 Views
  • 6 replies
  • 2 kudos

Has anyone noticed...

Noticed the menu isnt alligned with the channels ? Example ill be on space open my guide and then it says im on a different channel but im on space

Resolved! Walking dead

Why is walking dead unavailble in video on demand let me know if you also have these issues with circles with 3 lines in it

Resolved! Guide questions

So on video demand id like to know why some episodes have a circle with 3 straight lines but some episodes you can just play right away?Also telus has fixed my issue i now have channels

New update for Pik TV!

We're excited to share that we just released a new update for Pik TV today! This new update will resolve some common issues and continues to improve on our app's stability. To install this new update please go to the Google Play Store or Apple App St...

melissaj by TELUS Employee
  • 23103 Views
  • 42 replies
  • 2 kudos

Resolved! Error 4-44-411

Got this error multiple times while trying to watch Animal Kingdom on Bravo. There is a $ sign in the box, not sure why as I have Bravo as a station

Resolved! Error No. 4-44-513

My Pik TV app on my Android smartphone works about 20% of the time. The rest of the time, I get the following error message after I have logged in and selected a show to watch: "Sorry, an error has occurred. Please try again later. Error No. 4-44-513...

McFlurry by Organizer
  • 4591 Views
  • 6 replies
  • 0 kudos

Resolved! Any 4k Hockey?

I'm here in BC and would like to watch any NHL games in 4K. I've subscribed to the Sports packages and the 4k Sports preview but can't seem to find any games...

jra2k1 by Friendly Neighbour
  • 1867 Views
  • 1 replies
  • 0 kudos

Resolved! Can't Rewatch Old Program After Finishing?

I was watching Star Trek Discovery on VOD on Pik TV. I was on Episode 3 when it ended 10 minutes into viewing. Somehow the program got fast forwarded to near the end of the program. Episode 3 ended. I tried to relaunch it, but it ended up going to Ep...

braxus by Just Moved In
  • 2702 Views
  • 3 replies
  • 0 kudos

Resolved! Pik tv box

I ordered pik tv the service was terrible it never worked so opted to go with optik. I wanted to send box back but was told that i bought it and can keep it. It doesnt work where do i send it and who pays fir the cost.

RW by Neighbour
  • 3549 Views
  • 4 replies
  • 0 kudos