Pik TV™
Discuss and ask questions about TELUS Pik TV.
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Resolved! Pik TV service using Apple TV box

Hi,Just want to ask if you encounter a trouble with a Pik TV service using an Apple TV box. Client says it keeps on encountering an error that says..."maximum sessions exceeded...". Only one box in the house. What's the root cause of this and any wor...

Resolved! What do get in your "Basic Channels" for PIKTV?

I've just signed up for PIK TV. The concept is perfect, but I'm confused about the product.TELUS website when I'm signing up clearly indicates that US networks (NBC, ABC, CBS, FOX) are included in the "BASICS" channels, but upon activation, they are ...

LemonTreez by Friendly Neighbour
  • 11 replies
  • 2 kudos

Pik TV Update: April 5th, 2019

Hey all, we’re happy to announce that we are releasing an update to the Pik TV app on Apple TV which should resolve the black screen issue that some of you have reported. You can also expect the following improvements: Content discovery & binge watch...

dru by Community Manager
  • 2 replies
  • 4 kudos

Resolved! New Telus Customer, New Pik TV Service

Have to be honest. Not too impressed with this new Pik TV service. I've had the box a couple weeks and its been a nightmare of inconvenience to navigate, use, access shows and just recently (last night) the cable box won't even turn on and its brand ...

Bex by Just Moved In
  • 4 replies
  • 1 kudos

Resolved! I don't even know where to start

Hello, There are so many problems, I don't even know where to start. I'm 5 weeks into my Pik TV trial. I've been trying it in my cell phone, in web browsers (PC), and in my Android box (not a Pik TV box). The cell phone was the simplest to fix. After...

Vini by Helpful Neighbour
  • 21 replies
  • 2 kudos

Resolved! Replacing the batteries on my PikTV remote

OK, I may be going crazy but I can't seem to figure out how to open the back of the remote so that I can change the batteries?!?! Help?

Meganh by Just Moved In
  • 2 replies
  • 1 kudos