Pik TV™
Discuss and ask questions about TELUS Pik TV.
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Latest topics

Missing Episodes in VOD Library

Hi folks. We know you're passionate about your favourite show(s) and rely on the VOD library to catch up on or re-watch your episodes. We recognize certain episodes may not be as ready as you are so we'd like to enlist your help in flagging them. Sho...

dru by Community Manager
  • 792 Views
  • 0 replies
  • 6 kudos

Resolved! New Telus Customer, New Pik TV Service

Have to be honest. Not too impressed with this new Pik TV service. I've had the box a couple weeks and its been a nightmare of inconvenience to navigate, use, access shows and just recently (last night) the cable box won't even turn on and its brand ...

Bex by Just Moved In
  • 4052 Views
  • 4 replies
  • 1 kudos

Resolved! I don't even know where to start

Hello, There are so many problems, I don't even know where to start. I'm 5 weeks into my Pik TV trial. I've been trying it in my cell phone, in web browsers (PC), and in my Android box (not a Pik TV box). The cell phone was the simplest to fix. After...

Vini by Helpful Neighbour
  • 19140 Views
  • 21 replies
  • 2 kudos

Resolved! Replacing the batteries on my PikTV remote

OK, I may be going crazy but I can't seem to figure out how to open the back of the remote so that I can change the batteries?!?! Help?

Meganh by Just Moved In
  • 4678 Views
  • 2 replies
  • 1 kudos

Resolved! Pik tv app on tv won’t log me in

My pik tv won’t let me login. I did a hard restart. And hockey is on tomorrow, I Won’t be pleased if I miss it.

kaybean12 by Just Moved In
  • 1970 Views
  • 1 replies
  • 0 kudos

Resolved! PIK TV stops every day or two.

I have Apple TV with Ethernet. Almost every evening while watching PIK TV after an hour or so, the picture goes blank and I see the dotted circle (waiting) and sound continues. Then the entire screen dies. I can get Vimeo and other programming at thi...

Jean3 by Friendly Neighbour
  • 3594 Views
  • 3 replies
  • 1 kudos

Resolved! 511 Alberta road report app

Can you install 511 Alberta app on to pik tv. You can get from Google play store for a tablet and phone

kennet23 by Just Moved In
  • 1756 Views
  • 1 replies
  • 0 kudos

Pik TV app Feb 25th update - issues and solution

Two issues have been identified from a recent Pik TV app update, released on Monday, Feb 25th. If you encounter the issues listed below, please follow the solution suggested. VOD & Live playback is in portrait and cannot be rotated Cannot escape from...

psl by Neighbourhood Alum
  • 4789 Views
  • 3 replies
  • 2 kudos

Piktv app on iPhone

Hi. Just updated the piktv app on my iPhone and now it seems to not be able to switch to landscape mode. It’s stuck only on portrait mode. Anyone else having a problem after the update?