Pik TV™
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Latest topics

Missing Episodes in VOD Library

Hi folks. We know you're passionate about your favourite show(s) and rely on the VOD library to catch up on or re-watch your episodes. We recognize certain episodes may not be as ready as you are so we'd like to enlist your help in flagging them. Sho...

dru by Community Manager
  • 792 Views
  • 0 replies
  • 6 kudos

Resolved! Change Channel Selections

When I go to change my channel selections it comes up at the bottom about the price of my order. I'm just wanting to change the channel selections that I have (which I'm supposed to be able to do monthly). Also I am on some kind of promo right now so...

Tyguy34 by Just Moved In
  • 1909 Views
  • 1 replies
  • 0 kudos

Resolved! PikTV VOD On,y showing as Upcoming

This happened to me when I tried to watch something the other day, but I can’t remember which movie it was, and today I saw that Men with Brooms has been available VOD for awhile and will be until 2020, so I went to my app, found the VOD listing (it ...

Pik TV Update: May 23rd, 2019

Hey everyone, just wanted to share an update with you. We heard you loud and clear on a pain-point some of you have been experiencing so we’ve implemented a fix that resolves most issues related to the LP1008 error for both Pik TV and the Optik App. ...

dru by Community Manager
  • 2137 Views
  • 0 replies
  • 2 kudos

Resolved! Dark picture on PikTV on demand shows through Crave / HBO

See my reddit post here - GoT was almost unwatchable. What is going on with the horrible contrast? Telus please fix this. It makes paying for HBO a non starter and I will certainly cancel. https://www.reddit.com/r/telus/comments/bj7828/piktv_on_deman...

petegas by Neighbour
  • 3759 Views
  • 2 replies
  • 0 kudos

Resolved! Pik TV service using Apple TV box

Hi,Just want to ask if you encounter a trouble with a Pik TV service using an Apple TV box. Client says it keeps on encountering an error that says..."maximum sessions exceeded...". Only one box in the house. What's the root cause of this and any wor...

Resolved! What do get in your "Basic Channels" for PIKTV?

I've just signed up for PIK TV. The concept is perfect, but I'm confused about the product.TELUS website when I'm signing up clearly indicates that US networks (NBC, ABC, CBS, FOX) are included in the "BASICS" channels, but upon activation, they are ...

LemonTreez by Friendly Neighbour
  • 13047 Views
  • 11 replies
  • 2 kudos

Pik TV Update: April 5th, 2019

Hey all, we’re happy to announce that we are releasing an update to the Pik TV app on Apple TV which should resolve the black screen issue that some of you have reported. You can also expect the following improvements: Content discovery & binge watch...

dru by Community Manager
  • 5177 Views
  • 2 replies
  • 4 kudos