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Missing Episodes in VOD Library

Hi folks. We know you're passionate about your favourite show(s) and rely on the VOD library to catch up on or re-watch your episodes. We recognize certain episodes may not be as ready as you are so we'd like to enlist your help in flagging them. Sho...

dru by • Community Manager
  • 930 Views
  • 0 replies
  • 6 kudos

Resolved! Hello Telus, When will you get NBA TV on PIK?

Hello Telus, When will you get NBA TV on PIK TV?I have no way to watch the NBA TV channel other than switch to Optik TV.Pik TV already has NFL TV channel. Please help us NBA Fans Telus.With warm intentions,NBAFan

NBAFan by • Just Moved In
  • 1930 Views
  • 1 replies
  • 0 kudos

Resolved! Channels not loading on Apple TV

After using Pik TV on my Apple TV for months and never having an issue, I’m suddenly receiving error messages when trying to load a couple of channels. On one it reads: “Playback Error can not reach rights server”, and on another: “Playback Error tim...

kls042 by • Organizer
  • 14372 Views
  • 18 replies
  • 0 kudos

Resolved! Need Help with a Simple(?) Question on Pik TV

Hi, I have absolutely no need for any new type of device, box or equipment. I just want to be able to use my Sony Android TV with the App downloaded or my Phone to cast to a TV. Can I do those things with Pik? Also, I really only care about Adult Swi...

MikeS1 by • Just Moved In
  • 1915 Views
  • 3 replies
  • 0 kudos

Resolved! Unable to install apps like facebook watch, Plex on PIK TV Currently

Hi I just received my new pik tv box today and would like to install other apps Like plex, cbc news, crave, facebook watch etc on it but was unable to do so from google play store.I have the latest android 7.1.1..Is there any restriction on the box f...

Vishy by • Just Moved In
  • 2433 Views
  • 3 replies
  • 0 kudos

Resolved! Telus internet using pik

Hi, was wondering if Pik tv works on none telus internet? We have rural internet at the cabin and this is where we would be using pik on an Apple TVThanks in advance!

Derek33 by • Neighbour
  • 3097 Views
  • 3 replies
  • 0 kudos

Resolved! Pik Tv without Internet

Any chance a version of Pik TV will be released which doesn't require Telus internet? I live in an older building and wiring here doesn't support high enough internet speeds through Telus and I doubt the building owner is going to upgrade them anytim...

TGB by • Just Moved In
  • 2130 Views
  • 1 replies
  • 0 kudos

Resolved! Pik TV Error 4-44-140

Is there a plan to get this error corrected. Obviously seems like it's been an issue for quite sometime. I just signed up for this service. Contacted support twice and they were unable to resolve the issue. They suggested disabling adblockers which a...

BrianK by • Neighbour
  • 5615 Views
  • 9 replies
  • 2 kudos

Resolved! where is pikTV URL?

Suppose you want to watch piktv in browser? What is link? Where can someone find link? or how to do you get the link? I just just got https://reachclient.proda.tls.tv3cloud.com/#yourtv above only after 3 minutes do a TELUS Assist chat so I clicked in...

tymes by • Helpful Neighbour
  • 3989 Views
  • 6 replies
  • 0 kudos

Resolved! Guide, Playback controls issues & casting, channels

1st day, probably won't last the 30 days. Guide in Live TV mode does not retain settings of subscribed channels in main guide. Have to flip thru EVERY single channel telus has. Deal breaker.No playback controls on live tv. No pause, skip, back, etc.....

WillieB by • Neighbour
  • 2263 Views
  • 2 replies
  • 0 kudos

Resolved! unable to install pik tv app from google play

Anyone have experience issues before when downloading/installing the pik tv app on your android phone or tablet? I am able to download the app from google play but when it begins the installation after download, it gives me a message saying the "Can'...

cykelvin by • Just Moved In
  • 1958 Views
  • 2 replies
  • 0 kudos
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