Pik TV™
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Resolved! Pik TV capabilities and limitations

I have been using a re-purposed Windows 7 Pro computer as our media & streaming server. We have Plex server installed and run the usual streaming services through Chrome. This has some issues, to say the least. We recently subscribed to Telus Fibre 1...

Luddite_2 by Just Moved In
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  • 5 replies
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Resolved! Pik TV - Not Cool

Tried to watch the Bruins vs Blues last night. Have Internet 750 and Fiber. Video was delayed about 2 seconds from the audio. Didn't want to hear about the play before I saw it so had to mute the audio. The video was a little jumpy too. That experien...

Resolved! Apple TV Integration

Are there plans to allow users to access subscribed Pik channels from within the Apple TV app? Optik TV enables users to access subscribed channels through the broadcaster’s website. Pik TV does not appear to allow similar access. This limits integra...

Resolved! Change Channel Selections

When I go to change my channel selections it comes up at the bottom about the price of my order. I'm just wanting to change the channel selections that I have (which I'm supposed to be able to do monthly). Also I am on some kind of promo right now so...

Tyguy34 by Just Moved In
  • 1783 Views
  • 1 replies
  • 0 kudos

Resolved! PikTV VOD On,y showing as Upcoming

This happened to me when I tried to watch something the other day, but I can’t remember which movie it was, and today I saw that Men with Brooms has been available VOD for awhile and will be until 2020, so I went to my app, found the VOD listing (it ...

Pik TV Update: May 23rd, 2019

Hey everyone, just wanted to share an update with you. We heard you loud and clear on a pain-point some of you have been experiencing so we’ve implemented a fix that resolves most issues related to the LP1008 error for both Pik TV and the Optik App. ...

dru by Community Manager
  • 2077 Views
  • 0 replies
  • 2 kudos

Resolved! Dark picture on PikTV on demand shows through Crave / HBO

See my reddit post here - GoT was almost unwatchable. What is going on with the horrible contrast? Telus please fix this. It makes paying for HBO a non starter and I will certainly cancel. https://www.reddit.com/r/telus/comments/bj7828/piktv_on_deman...

petegas by Neighbour
  • 3471 Views
  • 2 replies
  • 0 kudos

Resolved! Pik TV service using Apple TV box

Hi,Just want to ask if you encounter a trouble with a Pik TV service using an Apple TV box. Client says it keeps on encountering an error that says..."maximum sessions exceeded...". Only one box in the house. What's the root cause of this and any wor...

Resolved! What do get in your "Basic Channels" for PIKTV?

I've just signed up for PIK TV. The concept is perfect, but I'm confused about the product.TELUS website when I'm signing up clearly indicates that US networks (NBC, ABC, CBS, FOX) are included in the "BASICS" channels, but upon activation, they are ...

LemonTreez by Friendly Neighbour
  • 12053 Views
  • 11 replies
  • 2 kudos