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Missing Episodes in VOD Library

Hi folks. We know you're passionate about your favourite show(s) and rely on the VOD library to catch up on or re-watch your episodes. We recognize certain episodes may not be as ready as you are so we'd like to enlist your help in flagging them. Sho...

dru by • Community Manager
  • 933 Views
  • 0 replies
  • 6 kudos

Resolved! Login Issues

I am having to login to my Telus supplied Pik Box every 2-3 days. What is worse is that while entering the password, I get timed out, and when this happens 5 times, I get locked out. Is there something I'm missing?

Resolved! Pik tv video freezing

Watching via app or using pik media box, video freezes, buffers or goes completely black. Audio does not cut out unless buffering. Wi-Fi is fine as I can watch Netflix or use internet without issue. I have to completely shut down (power off etc) in o...

Littlemac by • Just Moved In
  • 3353 Views
  • 4 replies
  • 0 kudos

Resolved! PIK TV Blank Screen and slow response time

I notice that from time to time the video goes black on the piktv, however the audio still works. also the guide on the app is slow. the only way i can fix this is by resetting the entire system every time this happens. is there an alternate fix for ...

Resolved! Can you use PIik TV immediately?

I just recently purchased Pik TV and was wanting to know if you supposed to be able to acccess it immediately as when i try to log into it on any device via phone or computer it wont let me and wont work, can anyone help?

Shawna1 by • Just Moved In
  • 1316 Views
  • 2 replies
  • 0 kudos

Resolved! PIK TV

Can I record a regular TV program using PIK TV?Also, is Seattle PBS part of the basic channel package in BC?

magsan by • Neighbour
  • 1458 Views
  • 1 replies
  • 0 kudos

Resolved! PIK tv

Can I change my sports packs channel to Netflix channel

Nonie by • Just Moved In
  • 1547 Views
  • 2 replies
  • 0 kudos

Resolved! Pik TV capabilities and limitations

We would like to limit the channels displayed in Pik guide to a custim subset of the basic subscription. Is there anyway to do this?E.g. a large number of channels have been added recently, probably a reaction to COVID-19 stay-home needs. However, we...

Luddite_2 by • Just Moved In
  • 2151 Views
  • 2 replies
  • 1 kudos

Resolved! TV PLAN

How can I canceling TV PLAN?

Resolved! Pik TV installation to browser

Newly subscribed to Pik TV. Link to installing on my browser times out, won't load I must have tried it 100 times....

Lorna1064 by • Just Moved In
  • 2298 Views
  • 3 replies
  • 0 kudos

Resolved! Pik tv channel tlc, on demand not working

Hi, I subscribe to TLC on PIK TV and the on demand feature still says i need to subscribe. I can watch live TLC tv but can't view TLC on demand content. This only happens to TLC the channel, I have other channels I subscribe to and I am able to view ...

OhFudge by • Organizer
  • 3286 Views
  • 4 replies
  • 0 kudos
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