Pik TV™
Discuss and ask questions about TELUS Pik TV.
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Resolved! Pik TV and Google Home

Since the Pik TV upgrade yesterday (July 16), I am unable to stop and start my TV using Google Home (home mini) Google Home recognizes the Pik Tv as a device but it will not allow it to be placed in the Home area (where it is controlled) I have tried...

NigelA by Organizer
  • 5089 Views
  • 13 replies
  • 0 kudos

Resolved! Add/removing channel

Good day, I'm trying to remove and add channel but this appears on my screen. I've waited for a bit but it still displays the same message.https://imgur.com/a/TcYPly2 Regards, Justin

Justin3 by Just Moved In
  • 1883 Views
  • 1 replies
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Resolved! Mananage/change channels

Every time I try to change my channels the page doesn't stop loading. Anyone know what's going on?

Janel by Just Moved In
  • 1237 Views
  • 1 replies
  • 0 kudos

Resolved! Pik TV is getting an upgrade!

Hi everyone, I'm the product manager for Pik TV, and I'm excited to announce that the Pik TV Android Media Box is getting an upgrade! We're rolling out some improvements over the next 10 days - for more details, see the article here. We hope you enjo...

KHR by TELUS Employee
  • 22012 Views
  • 44 replies
  • 1 kudos

Resolved! Pik TV sign in

I am not able to sign in into Pik TV account on TV. After attempt gives me "something unexpected happened" (LP1008). Could anyone give an advice how to solve it? Thanks.

weaver by Just Moved In
  • 2033 Views
  • 1 replies
  • 0 kudos

Resolved! Pik TV and tvOS14

Getting a playback error ERROR_CODE_DRMAGENT_BLOCKED on the public beta of tvOS14 on my Apple TV.Any ideas? Tried all the things I could think of. Guessing it’s because the app doesn’t recognize the version of tvOS as legit.

BillyJohn by Just Moved In
  • 4286 Views
  • 6 replies
  • 1 kudos

Resolved! Pik TV

Token expired. What does this mean? I am new to Pik TV. Please help

Shirley71 by Just Moved In
  • 1270 Views
  • 1 replies
  • 0 kudos

Resolved! Cannot log into streamed services

Why am I not able to log into streaming services even though I already subscribe to the channels (Global, CTV, Food, Discovery etc)?It asks for an Optik TV login when Telus is selected as my cable provider but wont accept my Pik TV login.

OKMedic by Just Moved In
  • 1637 Views
  • 1 replies
  • 1 kudos

Resolved! about my pick TV

hi, last time, roughly at Nov last year, i called the help desk to cancel the pick TV since i never watch it. and the assistant said we can try it and it will be a gift, will not charge us, but i found it is charged every month for 5 $, could you dou...

bocaima by Just Moved In
  • 1212 Views
  • 1 replies
  • 0 kudos

Resolved! Pik tv

Does telus provide a box to view pik tv. Or is it solely for apps. On your iPad or newest Apple TV

Jo2020 by Just Moved In
  • 1251 Views
  • 1 replies
  • 0 kudos